Privacy Policy for Nurture ADHD

Last updated: May 20, 2025

Introduction
Welcome to Nurture ADHD. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it. This service is provided by PCOS Support Ltd and is governed by the laws of the United Kingdom and the UK GDPR.

What Information Do We Collect?

• Personal details such as your name, email address, and country.
• Technical data including IP address, browser type, and device information.
• Usage data, such as pages visited, clicks, and time spent on the site.
• Payment and transaction details via our checkout.

Legal Basis for Processing
We collect and process your data based on:

• Your consent (e.g., newsletter sign-ups, cookie acceptance).
• Contractual necessity (e.g., course access or purchases).
• Our legitimate interests (e.g., analytics, marketing, service improvement).
• Legal obligations where applicable.

How We Use Your Information
We use collected data to:

• Deliver and improve our services and courses.
• Send newsletters and updates (if you’ve opted in).
• Process payments and issue refunds.
• Analyze website performance and user engagement.
• Customize marketing and advertising through platforms like Facebook.

Payment Information
We use Stripe via WooCommerce to securely process transactions. Your card details are encrypted and handled directly by Stripe. We do not store your full payment information on our servers. Read Stripe’s Privacy Policy for details.

Third-Party Services
We work with third-party tools to deliver our services:

• Zapier – automates data transfers between systems.
• Make.com – manages form data and course access.
• ConvertKit – manages email communication and segmentation.
• Stripe – handles secure payments.
• Google Analytics and Facebook Pixel – track site performance and advertising results.

These providers may store data in other countries, including the US. We rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

Automated Profiling
We may use basic segmentation to customize your experience (e.g., showing different email sequences based on your course or actions). No automated decisions are made that significantly affect your rights.

Your Rights
You have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time (e.g., unsubscribe)
• Request data portability
• Lodge a complaint with the ICO (https://ico.org.uk)

Please note: If you request deletion of your data, we will remove all personal information from our WooCommerce system and notify third-party services (such as ConvertKit, Stripe, and Zapier) to do the same, where applicable. Some data may be retained for legal or administrative reasons, such as invoicing records, in accordance with UK tax law.

Data Retention
We retain your data only as long as needed to fulfill the purposes outlined here, including legal, accounting, or reporting requirements. You may request deletion at any time, unless we’re required to keep it.

Cookies
We use cookies to improve your browsing experience and analyze traffic. For more, view our Cookie Policy.

Security
We use encryption, firewall protection, and secure third-party services to safeguard your data. While we take data security seriously, no system is 100% secure, and we cannot guarantee absolute protection.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated date. Please check this page regularly to stay informed.

Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out via our contact page or email us at info@nurtureadhd.com.